Genesis Takes Top Spot in 2020 J.D. Power Dependability Study

Genesis Wins Dependability Study | Toronto, ON

Genesis is known for creating reliable, long-lasting vehicles — and the 2020 J.D. Power Dependability Study agrees. The luxury car brand was recently named the No. 1 overall brand in this prestigious study, and also earned the top spot with the Genesis G80 in the Midsize Premium Car Segment.

“In a constantly improving business like the automotive industry you’ve got to be there for your customers,” said Mark Del Rosso, CEO of Genesis Motor North America. “These awards, given years after these cars were initially sold, demonstrate our commitment to providing industry-leading reliability.”


This study looks at the problems per one hundred vehicles (PP100) of each carmaker, awarding the top spots in their ranking to those brands and vehicles with the lowest level of problems.

The Genesis brand boasted less than one problem per vehicle over the course of the last 12 months, according to original Genesis owners of three-year-old vehicles. Its PP100 score was 89, which is 34 percent better than the industry average.

In particular, the brand saw a trend of being better than its competitors in areas like the driving experience, heating/ventilation and air conditioning (HVAC), interior, and seating.


This is the first time that the Genesis brand has won the top spot on the J.D. Power Dependability Study.

Experience the quality of Genesis vehicles for yourself by test-driving the G80 or one of the brand’s other models here at Genesis Downtown in Toronto.

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