The Genesis Customer Experience: Luxury at Your Fingertips

Genesis customer experience - toronto, on

Owning a car can be stressful — unless it’s a Genesis model. That’s because the Genesis customer experience works to incorporate your new car into your life in a seamless way. Whether you need to get your Genesis serviced or find yourself stranded on the side of the road, these are some of the perks you can experience with our brand.


Maintenance Made Easy


When you purchase a Genesis vehicle here at Genesis Downtown, you will get complimentary scheduled maintenance service for five years or 100,000 km, whichever comes first. That means you don’t have to pay for your routine oil changes for up to five years.


Genesis will also work with your busy schedule, allowing you to choose a location where we can pick up your vehicle for its service. You can do for free for five years or 100,000 km, whichever comes first. We will even leave you a courtesy car to drive while yours is being serviced.


Peace of Mind


If you find yourself stuck on the side of the road with a flat or a dead battery, never fear. When you receive your Genesis vehicle, you automatically get enrolled into your five-year 24/7 Roadside Assistance program. That way, you know you will get help no matter where your adventures take you. There’s also the Genesis Comprehensive Limited Warranty, which stretches for five years or 100,000 km, whichever comes first — a great way to help you feel more confident behind the wheel of your new car.


Experience all these benefits for yourself when you purchase a new Genesis model here at Genesis Downtown.


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